Refund & Cancellation Policy

1. Order Cancellation
* You may cancel your order at any time before it has shipped.
* To cancel your order, please contact us immediately at info@shreepujan.in .
* If your order has already shipped, you may be subject to a restocking fee.

2. Returns
* We accept returns for Specify eligible products, e.g., most items within 2 days of the original purchase date.
* To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
* Certain items may not be eligible for return.

3. Return Process
* To initiate a return, please contact us at info@shreepujan.in.
* You are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect item shipped, damaged item).
* Ship the returned item(s) to the address provided in the RMA email.
* Please include the RMA number on the return shipping label.

4. Refunds
* Once we receive your returned item(s) and verify that they meet the return criteria, we will process your refund.
* Refunds will be issued to the original payment method used for the purchase.
* Please allow [Number] business days for the refund to be processed.

5. Restocking Fees
* A restocking fee of [Percentage]% may be applied to returned items in certain circumstances, such as [List circumstances, e.g., opened software, damaged items due to customer misuse].

6. Damaged or Defective Items
* If you receive a damaged or defective item, please contact us immediately at [Your Email Address] or by phone at [Your Phone Number].
* Please provide photos or videos of the damaged or defective item.
* We will arrange for a replacement or issue a full refund for the item.

7. Changes to This Refund & Cancellation Policy
We may update this Refund & Cancellation Policy from time to time. We will notify you of any material changes by posting the updated policy on the Website.